Deleting your account

You can delete your GigBD account yourself at any time, from the website or the GigBD Android app. Deleting is permanent and cannot be undone.

How to delete your account

• In the GigBD app: Profile > Settings > Delete account, then enter your password.
• On the website: Dashboard > Settings > Delete account, then enter your password.
• Can't sign in? Contact support (see Contacting support) from the email address on your account and ask us to delete it. We confirm it is your account before deleting.

Before you delete

An account can be deleted only when nothing is still in progress:

• your Earned and Spendable balances are zero (withdraw or spend the money first);
• you have no open campaigns (cancel or finish them first);
• you have no withdrawal waiting to be paid;
• none of your task proofs are still waiting for review.

What is deleted

• Your name, email address, password, profile details and address.
• Your phone numbers and all payout details (bKash, Nagad, bank, Payoneer, USDT, Payeer).
• Your identity verification (KYC) documents and selfie.
• Two-factor authentication, remembered devices, notification subscriptions on your browsers and phones, and every signed-in session.

What is kept

• The record of money that moved through the account (deposits, earnings, campaign spending, withdrawals), disputes and staff actions, under "Deleted User" instead of your name. We keep these for accounting, legal and fraud-prevention reasons.
• Sign-in and device records used to stop duplicate and fraudulent accounts.
• Work that is part of other members' records, such as proofs you sent to a campaign and your forum posts, shown as "Deleted User".