Contacting support

Updated 3 Nov 2026

Check the articles here first — most questions about payouts, KYC and approvals are answered above.

Still stuck? Open a ticket from Support in your dashboard: pick what it is about, describe what you expected and what happened, and attach screenshots. Our reply lands inside the ticket and you get a notification. For a specific job, task, deposit or withdrawal, include its number (for example CB7K2Q9XM or the withdrawal ID) so we can find it quickly.

No account yet? Email the support address shown at the bottom of this help center.

Contacting support | Help center | GigBD